Last updated: October 12, 2026
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the http://www.familytools.app website and the Family Tools App mobile application (the "Service") operated by Zerin Technologies LLC ("we", "us", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the Terms then you may not access the Service.
You must be at least 18 years old (or the age of majority in your jurisdiction) to create an Account and become an Account Owner. By creating an Account, you represent and warrant that you meet these requirements and are able to form a legally binding contract. Persons under the age of 18 (or the applicable age of majority) may access and use the Service only as family members under an Account Owner, as described below. Children under the age of 13 (or the higher minimum age required by applicable law in your jurisdiction) may not create an Account or use the Service except under the supervision of a parent or legal guardian who serves as the Account Owner.
The Service is designed to allow Account Owners to invite family members, including their children, to access the Service under the Account Owner's family Account. As an Account Owner, you acknowledge and agree that:
If we learn that an Account Owner profile is being accessed or controlled by a child under 13 without adequate parental involvement, we may restrict or terminate that profile.
We do not knowingly collect personal information directly from children under 13 in a manner that requires parental consent under the Children's Online Privacy Protection Act (COPPA) or equivalent laws in your jurisdiction. Where minors use the Service under an Account Owner, their information is handled in accordance with our Privacy Policy. If you believe a child has provided personal information to us directly, please contact us at support@familytools.app so we can delete it.
If you wish to purchase any product or service made available through the Service, you may be asked to supply certain information relevant to your purchase including, without limitation, your name, email address and payment details.
Payments are processed through third-party payment processors:
We do not directly collect or store your payment card information. All payment processing is handled securely by these third-party providers in accordance with their respective terms of service and privacy policies. By making a purchase, you agree to the terms and policies of the applicable payment processor.
Users maintain a personal profile within the Service and may be connected to one or more Family Accounts. A Family Account is the shared account through which your family accesses the Service, and it is the account to which all purchases — including Subscriptions and One-Time Purchases — are bound. When you make a purchase through the Service, that purchase attaches to the specific Family Account under which it was made, not to your personal profile or individual identity.
This means that if you are connected to multiple Family Accounts, a purchase made within one Family Account is not available in, and cannot be transferred to, another Family Account, even if that other Family Account is managed by you. If you leave a Family Account, join a different one, or create a new one, your purchases do not travel with you: they remain attached to the Family Account where they were originally purchased. Removing your personal profile from a Family Account does not entitle you to a refund, credit, or transfer of purchases associated with that Family Account.
Some parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring basis through your chosen platform (Apple App Store, Google Play Store, or Paddle). Subscriptions renew automatically until cancelled, and you may cancel at any time through your platform account settings or the account settings in the Service.
Subscriptions are attached to the Family Account under which they were purchased. If you are connected to multiple Family Accounts, each Family Account maintains its own subscription separately. Access to subscription features is available to all family members within the subscribed Family Account, and ends for all family members when the subscription is cancelled or expires.
You can cancel your Family Tools membership at any time, and you will continue to have access to the service through the end of your billing period.
Refunds are handled according to the policies of your payment platform (Apple, Google, or Paddle) and are not guaranteed. We reserve the right to issue refunds at our sole discretion on a case-by-case basis. Notwithstanding the foregoing, where the consumer protection laws of your jurisdiction of residence provide you with a statutory right to a refund or withdrawal (including the EU/UK right of withdrawal for digital content), those rights apply and nothing in these Terms limits them.
Some parts of the Service may be purchased on a one-time payment basis ("One-Time Purchases"). One-Time Purchases consist of credits that may be redeemed within the Service for digital goods or features ("Items"). Unless otherwise specified at the time of purchase, One-Time Purchases — including credits and Items — consist of a limited, non-exclusive, non-transferable license to use digital goods within the Service, and do not confer any ownership rights in the digital goods themselves.
One-Time Purchases may only be accessed and used within the Service. They cannot be used outside the Service, transferred to another Family Account or user, exchanged, resold, or redeemed for cash or any other value.
Subject to the terms of your payment platform, One-Time Purchases are accessible for as long as the Service remains available. The Service may evolve, and we may modify, suspend, or discontinue the Service or any features over time. One-Time Purchases are not intended to be, and are not guaranteed to be, accessible beyond the lifetime of the Service, and no ongoing availability is promised or implied.
Credits purchased through One-Time Purchases, and any items acquired by redeeming those credits, are tied exclusively to the Family Account under which they were bought — not to any particular device, and not to the personal profile of the purchaser. If you reinstall the Service, access a Family Account from a new device, or are connected to the same Family Account from multiple devices, your credits and the items you have redeemed remain available to all permitted members of that Family Account. However, neither credits nor items are transferable between Family Accounts. If a Family Account is deleted, all credits, items, and One-Time Purchases associated with that Family Account are forfeited. Creating a new Family Account does not restore credits, items, or One-Time Purchases from a deleted one.
You are responsible for:
Account Owners are responsible for managing their family accounts, including monitoring content shared by family members and managing user permissions.
To improve the Service and user experience, we collect anonymized crash analytics and usage analytics in compliance with Apple App Store and Google Play Store requirements. This data is collected in a way that does not personally identify individual users and helps us:
Account Owners have the ability to opt out of analytics collection for their entire family or for individual family members at any time through the app settings. Opting out will not affect your ability to use any features of the Service.
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, images, or other material ("User Content"). You retain all ownership rights to your User Content. By posting User Content to the Service, you grant us a limited, non-exclusive, royalty-free license to host, store, display, and transmit your User Content solely for the purpose of providing and improving the Service. This license terminates automatically when you delete the relevant User Content or, in the case of your account, when your account is terminated and your User Content is deleted.
You represent and warrant that:
The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Zerin Technologies LLC and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written permission.
You agree not to post User Content that:
We respect the intellectual property rights of others and expect users of the Service to do the same. In accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512) and other applicable law, we have adopted the following policy regarding claims of copyright infringement committed through the Service.
If you believe that material accessible on the Service infringes your copyright, you may submit a written notice (a "DMCA Notice") to our designated copyright agent:
Copyright Agent, Zerin Technologies LLC — Email: support@familytools.app
Your DMCA Notice must include substantially the following information: (a) identification of the copyrighted work claimed to have been infringed, or a representative list if multiple works are covered; (b) identification of the material claimed to be infringing, including information reasonably sufficient to permit us to locate the material on the Service; (c) your full name, mailing address, telephone number, and email address; (d) a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; (e) a statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the owner's behalf; and (f) your physical or electronic signature.
Upon receipt of a compliant DMCA Notice, we will remove or disable access to the identified material and will make a good-faith attempt to notify the user who posted it.
If you believe your material was removed or disabled in error, you may submit a written counter-notice to the same address containing the information required by 17 U.S.C. § 512(g)(3), including your contact information, identification of the removed material and its former location, a statement under penalty of perjury that you have a good-faith belief the material was removed in error, your consent to the jurisdiction of a federal court in the district of your address (or, if outside the United States, any judicial district in which we may be found), and your signature. If we receive a compliant counter-notice, we may reinstate the material within 10–14 business days unless the original complainant files a court action seeking to restrain the user.
In accordance with the DMCA, we have adopted and reasonably implement a policy of terminating, in appropriate circumstances, the accounts of users who are deemed to be repeat infringers. We maintain records of DMCA notices received and account for them when determining repeat-infringer status.
Any person who knowingly materially misrepresents that material is infringing, or that material was removed by mistake, may be liable for damages, including costs and attorneys' fees, under 17 U.S.C. § 512(f).
This policy does not limit your other remedies, and we reserve the right to remove any material we independently determine to infringe third-party rights, regardless of whether a formal DMCA Notice has been submitted.
We reserve the right to terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms or if you are deemed a repeat infringer under our Copyright Policy.
Upon termination:
You may terminate your account at any time by contacting us or through the account settings in the Service.
All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
You agree to defend, indemnify, and hold harmless Zerin Technologies LLC, its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION:
Zerin Technologies LLC endeavors to secure all personal information but has no control over, and assumes no responsibility for, the content, or practices of any third party. You further acknowledge and agree that Zerin Technologies LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by any third party in connection with the Service.
IN NO EVENT SHALL ZERIN TECHNOLOGIES LLC, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR TWENTY-FIVE DOLLARS ($25), WHICHEVER IS GREATER.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Before filing a claim, you agree to contact us at support@familytools.app and attempt to resolve the dispute informally. We'll attempt to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, you or we may bring a formal proceeding.
If we cannot resolve a dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in Utah, or at another mutually agreeable location, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.
YOU AND ZERIN TECHNOLOGIES LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and we agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
Either party may bring a lawsuit in court in the following circumstances:
You have the right to opt out of binding arbitration within 30 days of first accepting these Terms by sending written notice to support@familytools.app with the subject line "Arbitration Opt-Out" and including your name and account email address.
We reserve the right to, at our sole discretion, modify or replace these Terms at any time. If a revision is material, we will provide at least 14 days' notice prior to any new terms taking effect by email to the email address associated with your account and/or by prominent notice within the Service. What constitutes a material change will be determined at our sole discretion, but generally includes changes to fees, subscription terms, the scope of the license, or the dispute resolution provisions. If you do not agree to a material revision, you may cancel your subscription before the revision takes effect, and the prior version of the Terms will govern the remainder of your billing period.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Nothing in these Terms limits or excludes any rights you may have under the mandatory consumer protection laws of your jurisdiction of residence. Where such laws give you rights that conflict with any provision of these Terms — including the Disclaimer of Warranties, Limitation of Liability, dispute resolution provisions, or refund policies — those laws prevail with respect to that provision, and the remainder of these Terms remains in full force and effect.
You may not assign or transfer these Terms or any rights granted hereunder without our prior written consent. We may assign or transfer these Terms, including in connection with a merger, acquisition, or sale of substantially all of our assets, upon notice to you.
You represent and warrant that you are not located in, organized under the laws of, or a national or resident of any country subject to comprehensive US sanctions, and that you will comply with all applicable export and import laws.
Legal notices to you will be sent to the email address associated with your account, or delivered in-app within the Service. Notices to us should be sent to support@familytools.app. It is your responsibility to keep your account email address current.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
No waiver by us of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and Zerin Technologies LLC concerning the Service and supersede all prior agreements and understandings.
These Terms shall be governed and construed in accordance with the laws of the State of Utah and the United States, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in Utah for the purpose of litigating all such claims or disputes (except those subject to arbitration).
If you have any questions about these Terms, please contact us at:
Email: support@familytools.app
Website: http://www.familytools.app